I hadn't been to this place for a few years, so the other day I decided to give it another go. I was always pleased with their food and service; despite having read objections to their hygiene standards, I had never witnessed anything like that. And this last time I didn't, either. But that doesn't mean staff does its duty: for starters, my polite hello was met with a stern eat here or take away , completely devoid of a smile or any friendliness whatsoever. I thought the lady in charge just had a bad day. When enquiring whether their vegetarian dumplings were fully vegan (they used to, a few years ago) she just got confused. Apparently they contain no milk, if that's a good enough answer for you. Write , she demanded, just as harshly as before. Why she can't write the order herself is beyond me. I complied and received some pretty tasty dumplings with various fillings. However, they were in a sauce that could very well be butter. I just proceeded to eat the food and left, never to come back again. While the value for one's money is great, there is no reason to put up with such an attitude, especially when another dumpling place, Fang Yuan [censored] Wu, is just around the corner, equally affordable and staff there are complete sweethearts.