I'd like to give a higher rating because the food here is certainly above average but I'm frustrated. I had the most amazing burger here about 8 weeks ago and when I ordered a second one it was over cooked and didn't compare so when I ordered the next one a couple of weeks later I asked for it to be rare to medium rare like the first time but again they missed the mark. So I gave it one last chance tonight and when I saw a flattened, sorry looking thing come out of the kitchen I flagged my concerns that it was over cooked again. The chef dismissed my concerns with a certain arrogance. When I got the burger home it turned out he was right... it was medium rare. But it was possibly the worst of them all! I guess I need to put it down to the old cliché... that it wasn't made with love. Either way, I'm frustrated that after giving them three more chances with direct feedback that was not received with gratitude, I need to leave the feedback here instead. I hope someone's listening, because I want to like this place.